The SPIKA team has delivered eCommerce, eWallet and online money solutions for more than 10 years. Our team has real hands-on experience and know-how of best practices and typical pitfalls. We start from a business perspective, but also recognise legal issues with money transactions online, PCI-DSS, tax or consumers' statutory rights when purchasing online.
Regardless of whether your business is selling physical products, digital content, services, reselling for merchants or taking payments for access rights or online subscriptions – we've probably done that or something very similar before. We understand the full life-cycle of a lead and an order from the point the customer shows interest in a product to actually ordering, fulfilling, tracking and dealing with returns, charge backs or replacements.
The SPIKA Management Console for our eCommerce solutions provides modules for:
- Product and content management
- Promotion and offer management
- Customer care
- Fulfilment
- Management reporting
- Administration
We have extensive experience of online transaction, 3DSecure, PCI-DSS, card acquiring, pre-paid virtual cards and micro payments and, depending on your needs, we can recommend a suitable solution or work to integrate with your preferred provider.
Over the years, we have provided consultancy services to European online banks and their corporate clients, helping them build bespoke Paypal-like eWallet solutions with credit card issuing and acquiring. We have provided consulting services for a number of small-to-large businesses implementing credit card acquiring and advanced (invisible) Paypal integrations and 3D secure verification. Additionally, we have educated businesses about the risks, rules and best fraud protection practices relating to credit card and online purchases.
